Privacy Policy

Our Commitment to Your Privacy

At Aurelle Travel Advisory ("Aurelle," "we," "us," or "our"), we understand that planning a journey is deeply personal. We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aurelle.travel or engage our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name, email address, and phone number
• Travel preferences and past travel history
• Passport details and travel document information (when necessary for bookings)
• Dietary requirements, accessibility needs, and health information relevant to travel
• Payment and billing information
• Anniversary dates, special occasions, and personal preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Design and book personalized travel experiences
• Communicate with you about your inquiries and bookings
• Process payments and manage your account
• Send you relevant travel inspiration and offers (with your consent)
• Improve our website and services
• Comply with legal obligations

Sharing Your Information

We may share your information with:

• Travel Partners: Hotels, airlines, tour operators, and other suppliers necessary to fulfill your bookings
• Service Providers: Third parties who assist us in operating our business (payment processors, email services)
• Legal Requirements: When required by law or to protect our rights

We never sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Data portability
• Withdraw consent at any time

Cookies

Our website uses cookies to enhance your browsing experience. You can control cookies through your browser settings. Disabling cookies may affect website functionality.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Travel booking records are typically retained for seven years for tax and legal purposes.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.